Is your website secure?
Please rest assured that we guarantee to provide customers with a safe and reliable online shopping experience, and we guarantee the absolute privacy of our customers. We strive to ensure your confidentiality.
How long does it take for the package to arrive?
Once the order is placed, we will process and ship it within 72 hours. Logistics is usually 7-10 days.
What should I do if my credit card payment needs to be corrected?
If an error occurs when checking out with a credit card, you can place a new order and cancel the order that was not successfully paid. You can contact your credit card company to confirm that your credit card is in good standing. If you haven’t tried multiple times, please get in touch with us for help.
How do I cancel or change my order?
You can contact our online customer service via email.
Sometimes, your support response is delayed; why?
Our company is experiencing a high volume of emails regarding our products, and we will endeavor to respond to all emails within 24 hours on business days. Please use our FAQ section to help you find the answers you need. We’ve put all frequently asked questions here to speed up the process.